FAQs

Q1: Are you factory? Can you manufacture the products with OEM and ODM operation ?

A1: We are factory and we have own Imp&Exp co.,ltd can handle with whole international business directly.

Our technical team has its own R & D team, OEM & ODM & OBM all are available.

Q2: Do you accept sample order?

A2: Yes, we accept sample orders with competitive quotation.

Q3: What is the lead time?

A3: Sample lead time : 7working days Bulk lead time :Regular 30-35working days

Q4：Where is your main market?

A4：Our products are popular in America,Middle east, Europe ,Asia and Africa.

Q5:Which Payment terms are acceptable?

A5: We accept T/T ，L/C ,PAYPAL and Western Union

Q6: What’s the product warranty?

A6: UL listed items 5 years guarantee under regulation cooperation ;

CE listed items at least 2 years guarantee under regulation cooperation ;

Other items 2years warranty base on normal operation

1 years for battery warranty

Q7:Where is your factory located? How can I visit there?

A7:Our factory is located in Yuyao Ningbo City Zhejiang Province, China. All our clients, from home or abroad, are warmly welcome to visit us!

FAQ